Showing posts with label Team Work. Show all posts
Showing posts with label Team Work. Show all posts

Friday, August 24, 2007

Team Work - You are NOT done, until the team is done


Team Work is very important for the success of a group/organization. A team may consist of people with varied levels of experience and skills. You need synchronisation and cohesion within the team. A fast moving vehicle stays on course only if all the wheels rotate together. What if one wheel decides to run faster than the others. The vehicle will lose its balance and topple. The same thing applies to team work also. So, how do you promote team work within your group?

You'll often have team members who will try to outsmart others. Some folks will be reluctant to help others. There are extreme cases where folks may not like to work with each other. The lack of team work within a group may be at times, counter productive. So, how can organizations get folks to work with each other?

The first thing that you need to do is build the team with the right set of people. You have to make sure that the team members can work with each other. At the end of the day, you are not just dealing with people. You are dealing with personalities. You have to make sure that the different personalities in your team can co-exist. The purpose of building the team is not to get 1+1=2 performance. The purpose is to get 1+1=3 performance. If you don't build the team right, you'll get 1+1=1 performance.

In many occasions you may not have the luxury to form/build your own team. You'll be asked to manage an existing team. So, what can you do to promote team work within the group? People have solved this problem already. They've identified a diverse set of things that can be tried such as group outtings, team building activities, happy hours etc., At times, these initiatives may not still promote team work. The reason being such activities are done 'once in a blue moon day' and there is no constant re-enforcement. Also, there is a bigger issue which organizations tend to ignore.

Though organizations preach team work, they continue to promote individual contributions. How can organizations promote team work when their performance system continues to reward individual contributions? Shifting the focus on group performance instead of individual performance, will alleviate such problems.

A team is like the wheels of a train engine. When they all work together, the organization continues to move in the right direction with a rhythm. When they try to take their own course, the organization loses its focus and balance.

Tuesday, July 10, 2007

Conflicts with co-workers? You are not alone ...


Do you have tough co-workers? Do you often run into conflicts with them? You are not alone. There is tough people everywhere. So, how do you handle tough people at work? Some tips to handle tough folks:

1) Do not 'fight' with them over emails. They won't stop. So, you are the one who has to STOP.

2) Talk to them in person & try to understand their perspective. See if you can influence them with your view points.

3) Often, you may not be able to convince tough folks. If you still feel that it is going to hurt the product/project, you have to escalate that to your boss.

4) Do not send emails to escalate 'people' related issues. Just go & talk to the concerned folks in person. You never know who the email would get forwarded to. It is better to be safe than sorry.

5) Try to develop some rapport with tough people - take regular coffee breaks with them, go out for a short walk with them, go out for lunch w/ them, share some weekend experiences with them. You don't have to develop friendship with them. But, don't be their enemy :)

6) Do not quarrel with tough folks IN-PERSON. Always, mind your words. After all, we are professionals.

7) Ignore tough people, if that will not affect the product/project

8) Don't try to 'back-stab' tough people. It is not in the best interest of you or them or the company

9) Don't complain about tough people to 'arbitrary' folks. Words travel fast.

10) Be assertive when talking to tough people - but don't be arrogant. Also, don't behave like you are trying to be 'submissive'.

11) People are tough when they think they are 'responsible' or if they feel that you are competing with them (or) if they are very 'attached' to something (or) if they are 'self-centered' (or) if they want to get 'recognized'. Try to understand why they are 'tough'. It will help you to handle the problem, better.

Dealing with tough people is often very difficult. All you need to do is be conscious about it. If you have adequate patience, you'll master the art soon.